General Inquires
Phone
Facility
We would love to hear from you!
Thank you for your interest in Hoops Krew. We are here to assist you in any way we can. Please fill out the form below and a Hoops Krew team member will get back to you within 24 hours.
contact
General Inquires
Phone
Facility
We would love to hear from you!
Thank you for your interest in Hoops Krew. We are here to assist you in any way we can. Please fill out the form below and a Hoops Krew team member will get back to you within 24 hours.
contact
frequently ask questions
01 What is the credit system, and how does it work?
Each credit equals one class. Credits can be purchased through our app or website and used to book any available training sessions.
02 How much does one credit cost?
Pricing details for individual credits and credit packages are listed on this page. Memberships are available at discounted rate.
03 Are there discounts for purchasing credits in bulk?
Yes, we offer discounted rates when purchasing a membership . Check the pricing options for the best value.
04 How do I purchase credits?
Credits can be purchased directly through our app or website. Once purchased, they’ll be added to your account for booking sessions.
05 Do credits expire?
Credits are valid for 1 month from the purchase date. *We do not rollover credits.
06 Can I use credits for any type of session?
Yes, credits can be used for all group and private training sessions on court, and performance training sessions.
07 Is there a trial option available?
Yes! First-time users can enjoy a free group session. To qualify, you must sign up for our email list to receive your unique promo code. The free session must be redeemed within one month of signing up. Simply use the code during booking through our app or website.
08 How do I cancel or reschedule a session?
You can cancel or reschedule sessions through our app or website. Please ensure cancellations or rescheduling are made at least 24 hours in advance to avoid losing a credit. If you need assistance rescheduling, please email us at info@hoopskrew.com.
09 How late can I book a session?
Sessions can be booked up to 2 hours before the start time, as long as there is availability. Be sure to check the app or website for open spots!
01 What is Hoops Krew?
Hoops Krew is a revolutionary basketball training program designed to help athletes reach their full potential. Our program combines expert coaching, cutting-edge technology, and personalized development plans to enhance players’ skills, strength, and game IQ.
02 Who can join Hoops Krew?
Athletes of all skill levels are welcome to join! Whether you’re a beginner looking to learn the fundamentals or an advanced player aiming to refine your skills, our program is tailored to meet your needs.
03 What does the training program include?
Our comprehensive program covers basketball fundamentals, advanced techniques, film analysis, analytics, progress tracking, prehab/rehab exercises, and more. Members also get exclusive access to high school, college, and professional players and coaches for mentorship and inspiration.
04 How is Hoops Krew different from other training programs?
Hoops Krew stands out because we go beyond traditional basketball training. We integrate state-of-the-art technology and analytics to provide a data-driven approach to player development. Plus, our access to top-tier mentors and personalized plans ensures every athlete gets the attention they deserve.
05 Is Hoops Krew suitable for younger athletes?
Absolutely! Our trainers specialize in working with athletes of all ages, including youth players. We focus on age-appropriate techniques and skill-building to set the foundation for long-term success.
